July 8, 2025

Pain Points Podcast: Culture Check

by Jonathan Hancock
reviewed by Cat MacLeod
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What are the biggest clues about the culture of your organization?

Think about it for a moment. How does work look to outsiders? What are the typical styles of communication? How do people socialize? Where are your traditions? What are the written and unwritten rules about how people show up to work?

And does what you say about your culture match how your culture feels every day?

Laura Hamill is an organizational psychologist, a former Microsoft director, and a well-known advisor to companies who want to improve their cultures. Her new book is called "The Power of Culture," and it's full of insights about positive culture creation – and, when necessary, cultural change.

In this episode of our Pain Points podcast, Laura explains how to understand what your culture's really like, and how to keep working on it to boost people's wellbeing, retain top talent, and achieve peak performance.

In particular, what managers can do to be the culture champions their companies need.

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Share Your Pain!

You can contact the team anytime via email: painpoints@mindtools.com

Useful Mindtools Resources

Handy's Four Types of Culture (Article)

Establishing a Culture of Belonging (Video)

How to Build a Strong Culture in a Distributed Team (Article)

The Cultural Web (Article)

This Week's Expert Guest

Laura Hamill (Our expert guest, via LinkedIn)

The Power of Culture (Laura's book via Amazon.com)

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