July 23, 2025

Pain Points Podcast: Ageism at Work

by Jonathan Hancock
reviewed by Cat MacLeod
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Across the world, people are living longer, healthier lives. And as life expectancy rises, many older adults are choosing – or needing – to stay in work for longer, too.

This shift is already reshaping our workplaces, and the way we think about career progression.

But are businesses and policymakers ready? What do these changing demographics mean for employers, managers, and for workers at both ends of the age spectrum?

On this episode of Pain Points we explore the challenges and opportunities presented by an aging workforce. How do we tackle age discrimination in hiring? What are the secrets to retaining and supporting experienced workers? Can we capitalize on the advantages that older workers bring? And how do we get the most out of mixed-age teams?

Jonathan’s guest is Tracy Riddell from the Centre for Ageing Better. Together, these two "older workers" analyze the latest data on age and employment, discuss the impact of age-related discrimination, and explore the benefits of building truly multi-generational organizations.

Share Your Pain!

You can contact the team anytime via email: painpoints@mindtools.com

Useful Mindtools Resources

"Stage (Not Age)" With Susan Wilner Golden (Expert Interview)

Age Discrimination and How to Prevent It (Article)

"The 100-Year Life" and "The New Long Life" (Book Insight Reviews)

Managing an Aging Team (Article)

How to Thrive in a Multi-Generational Workplace (Article)

External Research and Support

CDC: The Aging Workforce (Data and advice from the U.S.)

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