Emoji Meanings at Work
Emojis are popular visual representations of emotions. But should you use smiley faces or red hearts at work? Here are seven steps for using emojis safely.
Writing Skills
Effective Note-Taking
Practical guidance on how to make and organise notes, with an overview of one of the most popular methods of note-taking: The Cornell System.
How to Cite and Reference
Citing your sources is vital to a good report or essay. Learn the basics of referencing to ensure that your work makes a great impression!
Guide to Editing and Proofreading
This document explains the processes of editing and proofreading, and provides useful tips for doing both effectively.
Grammar Games
An individual exercise to help you practise your use of grammar and identify areas for improvement.
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How to Paraphrase and Summarize Work
Learn simple paraphrasing and summarizing techniques to make your written and verbal communications faster, clearer and more persuasive.
Punctuation Basics – Part 2
In the second part of our punctuation guide, learn how, why and when to use apostrophes, quotation marks, hyphens, dashes, and brackets.
5-15 Reports
Use the 5-15 method to write brief, effective progress reports that save valuable time, improve communication, and boost engagement within your team.
Inverted Pyramid Writing
Use the Inverted Pyramid to write eye-catching and easily digestible reports and communications, by presenting your most important information first.
Punctuation Basics – Part 1
In this punctuation guide, improve your written communication by understanding why, when, where, and how to use periods, commas, colons, and semicolons.
AIDA: Attention-Interest-Desire-Action
Learn how to write copy that captures attention and inspires action using the AIDA model of Attention-Interest-Desire-Action.