October 31, 2024

8 Essential Qualities of a Good Leader

by Our Content Team
reviewed by Kevin Dunne
Cecilie_Arcurs / Getty Images

Key Takeaways:

  • Authenticity and self-awareness are crucial for leaders to build trust and establish meaningful connections with their teams.
  • Great leaders combine drive and curiosity, inspiring their teams while fostering innovation and problem-solving.
  • Critical thinking and open-mindedness help leaders make informed decisions and help to create inclusive environments.
  • Adaptability and presence are essential for navigating uncertainty and building strong, engaged teams that can thrive through change.

In a time of rapid change and increasing complexity, the role of a leader has never been more critical. While leadership styles can vary, there are certain essential qualities that all successful leaders share.

And while most good leaders have skills and techniques they use to guide their team effectively, great leaders look beyond practical applications. They embody and develop qualities that inspire, motivate and drive change.

The Qualities Leaders Need

In this article, we’ll dive into eight essential leadership qualities and explore how they contribute to impactful leadership.

1. Authenticity

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You may look at your favorite boss and try to emulate exactly what they did and how they behaved. But this copy-and-paste approach simply won’t work; your team will see through it.

Find your own style in leadership. When talking to your team, be honest, consistent and open about your own shortcomings (while maintaining professionalism). These are the hallmarks of authenticity.

Research shows that authentic, genuine leaders more easily establish trust, create stronger connections and respect within their teams [1].

Effective Situation

Suppose you make a significant mistake or oversight, owning up to it publicly and discussing what went wrong can foster a culture of accountability and transparency. Your authenticity shows you are human, learn from your mistakes, and value integrity.

2. Self-Awareness

To be your authentic self, you also need a decent dose of self-awareness.

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There are two types of self-awareness: internal and external. Internal is understanding your own values, reactions, and impact on others. External is knowing how others perceive you.

Research shows that leaders who cultivate both types of self-awareness – by seeking honest feedback and reflecting on their own behaviors – tend to have higher job satisfaction and better relationships with their employees. [2]

Our ability to see ourselves clearly can also improve decision making and boost our confidence and creativity.

Effective Situation

A self-aware leader, who understands their strengths and weaknesses, will be more receptive to constructive feedback from colleagues or employees. So instead of being defensive, they can use the feedback to improve their leadership style and performance. This sets a positive example for the team, showing that growth and development are ongoing processes for everyone – including leaders.

3. Drive

“Leaders are people who make things happen.” [3] And making things happen requires drive – and drive goes beyond working hard; it's about finding passion in your work.

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Through your actions, you demonstrate your commitment to your team and your organization.

Your enthusiasm and dedication can set a positive example and inspire employees to match your efforts and enthusiasm, helping you to overcome obstacles, and achieve ambitious goals.

Effective Situation

You'll need drive to turn around a struggling company, like Alan Mulally showed when he took over as CEO of Ford in 2006. The automotive giant was in serious financial trouble. But his drive, decisive leadership, cost-cutting measures, and a vision for product innovation helped the company avoid bankruptcy.

4. Curiosity

The most driven and passionate leaders, regardless of their experience, stay curious. Leading with questions will often uncover valuable insights, encourage team members to contribute their perspectives, enhance overall problem solving, and fuel innovation [4].

And when it comes to dealing with conflict, you can avoid making assumptions and wrongful accusations by asking questions first.

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When you lead with curiosity, you can foster a culture of open dialogue and growth. This encourages engagement and continuous learning, which are essential for thriving in a dynamic and ever-changing environment.

Effective Situation

Everyone knows Amazon CEO Jeff Bezos. And it was his curiosity about customer needs and the potential for e-commerce that expanded Amazon way beyond books – to become the global retail and tech giant it is today. Leaders who ask questions and explore new possibilities can identify growth opportunities that others might overlook.

5. Analytical Prowess

To be an effective leader, you also need to think critically. Relying solely on your intuition won’t cut it.

Instead, you need to hone your analytical skills (like looking for patterns and trends in data), so you can deconstruct complex problems and come up with creative and innovative solutions.

It's also vital to leverage both your experience and ethical judgment when making business decisions [5].

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In short, a leader’s ability to think critically, analyze data, and make informed decisions drives better outcomes.

Effective Situation

When it comes to navigating competitive challenges, few leaders have fared as well as Netflix cofounder, Reed Hastings. His analysis of market and consumer data enabled him to recognize the shift in consumer behavior away from DVD rentals to streaming services. Netflix swiftly pivoted from physical rentals to digital streaming, securing the dominant position the company holds in the entertainment industry today.

6. Open-Mindedness

As a leader, you’ll find the most success when balancing confidence with open-mindedness.

Even when your mind is made up, be receptive to new ideas and views. It will check your potential overconfidence and boost your personal growth. [6]

Open-mindedness can also enhance problem solving, drive innovation, and promote an inclusive environment where team members and diverse viewpoints feel valued and heard.

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Effective Situation

Open-minded leaders embrace different perspectives. They promote diversity and inclusion, ensuring that all team members feel valued and empowered to contribute to the organization’s success. This approach, where unique viewpoints are given a platform, leads to more creative and effective problem solving. [7]

7. Presence

In order to stay open-minded you also need to be mindful. True engagement with your team takes more than just physical presence in a meeting – it requires being fully present and attentive.

A leader who is fully present when interacting with their team builds stronger connections and earns respect.

This quality enables leaders to better understand their team’s needs, address issues more effectively, and build a cohesive and motivated workforce. [8]

Effective Situation

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Say your team achieves a major milestone after months of hard work. A leader who is present at the celebration, acknowledging each team member's contributions and congratulating them, reinforces a sense of accomplishment and team spirit. This presence in moments of success helps to build stronger relationships, boost morale, and increase team loyalty.

8. Adaptability

Adaptable leaders thrive in discomfort and uncertainty. They lead by example – driven by core values and vision – and anticipate changes proactively to make informed decisions.

This approach, when done well, helps organizations navigate challenges, seize opportunities, and maintain a competitive edge.

Reactive leaders, who lack such adaptability and don’t see change as a growth opportunity, often struggle to manage change effectively [9].

Effective Situation

Navigating mergers or acquisitions requires a large degree of adaptability, as illustrated by Bob Iger, Disney’s CEO at the time of their merger with Pixar in 2006. His approach preserved Pixar’s creative culture while integrating it into Disney’s operations, helping Disney rejuvenate its animation division and maintain Pixar’s success.

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Frequently Asked Questions

Q: What's the difference between management and leadership?

A: Management focuses on processes and tangible outcomes. Leadership inspires and guides toward a vision, emphasizing change and innovation.

Q: What is the most important quality to have as a leader when dealing with interpersonal conflict?

Curiosity is crucial here. Listen to all perspectives and avoid making assumptions. Great leaders encourage open communication, seek common ground, and ensure the solution is fair and aligned with organizational goals.

Q: What is the most important quality to have as a leader when business is going poorly?

A: Adaptability. Be willing to reevaluate, make strategic adjustments, and maintain a positive outlook. This quality will help you manage stress, inspire your team, and drive your organization toward recovery and improvement.

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Q: How do leadership qualities impact team performance?

A: These qualities promote trust, build influence, are motivating, and inspire a vision of shared goals.

References
[1] Duarte, A. P. et al. (2021). 'Authentic Leadership and Improved Individual Performance: Affective Commitment and Individual Creativity’s Sequential Mediation,' Frontiers in Psychology, vol 12. Available here.
[2] Eurich, T. (2018). What Self-Awareness Really Is (and How to Cultivate It) [online]. Available here. [Accessed October 17, 2024.]
[3] Morgan, N. (2015). The Art of Passionate Leadership [online]. Available here. [Accessed October 17, 2024.]
[4] Wells, R. (2023). 3 Reasons Curiosity Is An In-Demand Leadership Skill [online]. Available here. [Accessed October 17, 2024.]
[5] Knight, R. (2023). 8 Essential Qualities of Successful Leaders [online]. Available here. [Accessed October 17, 2024.]
[6] Pittampalli, A. (2016). The Best Leaders Allow Themselves to Be Persuaded [online]. Available here. [Accessed October 17, 2024.]
[7] McKinsey & Co. (2023). Diversity matters even more: The case for holistic impact [online]. Available here. [Accessed October 17, 2024.]
[8] Hougaard, R. and Carter, J. (2017). If You Aspire to Be a Great Leader, Be Present [online]. Available here. [Accessed October 17, 2024.]
[9] Suazo-Davis, K. (2024). The Need For Adaptive Leadership: Why Adaptability Wins [online]. Available here. [Accessed October 17, 2024.]

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