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We can spot corporate language a mile off: formulaic phrases, baffling jargon, empty words.
And we all know how confusing, distancing and even frightening it can feel to get a message that lacks the human touch.
So why do so many of us resort to writing like robots ourselves?
In this episode of Pain Points, Jonathan Hancock meets communication specialist Mark McArthur-Christie. Listen to Mark's expert insights into writing with clarity, authenticity and respect.
And hear what Jonathan and fellow Pain Pointer Keith Jackson gleaned from their own careers with the BBC and the Sun newspaper, so that you can retune your "human" tone – and start giving all your words more personality and power!
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You can contact the team anytime via email: painpoints@mindtools.com
Mind Tools Resources About “Human Communication”
Transparent Communication (Skill Bite Coached Course)
Tune Your Communication (Article)
Adapting Your Communication Style (Video)
Written Communication (Skillbook)
Contact Details for Mark McArthur-Christie
Mark McArthur-Christie on LinkedIn
Information About Rory Sutherland
Our "Help or Hinder" Topical News Story
Employers boost etiquette training from Worklife
