Introducing the Management Skills Framework

What are the key skills of management? Using decades of academic research, we’ve developed a core-capabilities for managers framework, broken down into 12 key skill areas. Learn more about them and how we created the framework in this section.
A view of the wires holding up a suspension bridge, showing how a framework is needed for structural integrity.
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12 Minutes

How to Be a Better Manager

Discover the twelve key capabilities that can help you become a more effective manager. These skills cover the areas of emotional intelligence, motivation, team development, and setting expectations for your team.