Writing a Job Description
Effective job descriptions are more than lists of tasks and duties. Learn how to create high-value descriptions that help people work more effectively.
Business Skills
The Return of Depression Economics
The credit crunch is the hot topic of the moment. Find out what this book has to say about what led to the current global financial problems.
Tune Your Communication
Choose the best channels for your communication, and get your message across effectively.
10 Common Strategy Mistakes
Good strategy aims to build sustainable and profitable business. Find out why Michael Porter advises you'll need to avoid making these errors in business.
Effective Recruitment
Learn how to recruit effectively to find the best people for your team. Includes advice on job descriptions, recruiting methods, and interviews.
Off to the Right Start
Assess new hires for the basic skills they need at work, such as numeracy, literacy, communication and people skills.
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Managing Talent With the Nine-Box Grid
Use the Nine-Box Grid for Talent Management to identify your team members' capabilities. Watch this video to find out how to best support your people.
Becoming Facebook: The 10 Challenges That Defined the Company That’s Disrupting the World
Author Mike Hoefflinger discusses the reasons behind Facebook's rise to power, and the challenges it overcame to become the world's most used social network.
Total Quality Management (TQM)
Total Quality Management can benefit every aspect of organizations: it's not just for manufacturing. Learn the five management principles of TQM.
Overcoming Information Overload
It's easy to feel overwhelmed by the volume of information you receive. Learn some strategies for dealing with information overload - so you can be more productive.
The Scorecard Solution
Learn how to determine your organization's true capabilities and limitations, and to assess its progress in three key areas.
How to Communicate Organizational Uncertainty
Learn how to share messages that will motivate your team members and sustain productivity during times of organizational uncertainty.