Diversity at IBM – It’s Part of the Program
Discover how IBM drives diversity - and profits - with technology.
Business Skills
Understanding Partners
This simple exercise is designed to examine whether an individual or group has sufficient understanding of its potential partner organization. Allow 55 minutes for completion.
Top Tips for Asking Effective Interview Questions
The main dos and don’ts for selection interviews.
Is Our Partnership at Risk?
Use this exercise to identify those areas of partnership work which may have been left open to risk.
How to Communicate an Important Message
Ensure that your message is received and understood.
Top Tips for Engaging Your Team in the Green Agenda
Managers have a key role to play in encouraging their team to adopt more sustainable working practices. Follow these practical suggestions to help your team become greener.
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Top Tips for Declining a Candidate After Interview
Declining candidates might not be the most pleasant of tasks, but it's a vital aspect of the recruitment process. Following these tips will help you deliver the news effectively and sensitively to ensure that unsuccessful candidates are left with a positive impression of your organisation.
Communicating in a Crisis
This article gives you tips on communicating effectively in a crisis, and when you're under intense pressure.
The Knowledge Mapping Model
This model provides a practical approach to codifying methods used by individuals to manage knowledge.
Using Quantitative and Qualitative Data
An outline of some methods for gathering and using quantitative data.
Key Knowledge Management Myths
An outline of the key myths that can cause problems for knowledge management systems, and lead organizations astray from potential success.