How to Communicate an Important Message
Ensure that your message is received and understood.
Business Operations and Process Management
Discover more about the key organizational functions that help a business to run smoothly, and the processes and procedures that underpin a culture of safety, productivity and continuous improvement.
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Communicating in a Crisis
This article gives you tips on communicating effectively in a crisis, and when you're under intense pressure.
Secondary Sources of Information
In this article we introduce sources of secondary data and discuss their uses and limitations as a source of information.
Quality Circles
Many of the best improvement ideas come from groups known as quality circles. This article outlines the key points to consider when forming a quality circle.
Understanding the Profit and Loss Account
A profit and loss account tells you about an organization’s financial performance and in this article the key components of the profit and loss account are explored. It will help increase your understanding of how to read and construct a profit and loss account.
Decoding the Balance Sheet
A balance sheet is a snapshot of the financial status of an organization at a particular time. This article will help you understand how to read a balance sheet by examining the principles behind the information it contains and its layout.
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Social Selling
Social selling helps you transform online sales prospects into valuable clients. Follow these nine steps to implement an effective social selling strategy.
Thomas J Lee: Twelve Dimensions of Strategic Internal Communication
Thomas J Lee has developed a comprehensive 12 step approach to internal communication. Here we consider these steps in the broader context of Lee’s strategic communication.
Descriptive Statistics
Here, we explain some of the methods of summarising and presenting raw data, collectively known as ‘descriptive statistics’.
Eight Steps to Effective Business Continuity Management
Here we examine the Eight Steps of Business Continuity Management, which can help organisations to confront and survive potential disasters.
Getting a Command of Cash Flow Forecasts
Cash is a vital resource for the operation of any organization. It is possible to be making profits but run out of cash. This article outlines how you can use a cash flow forecast to model the probable future cash position of an organization.