Problem Solving

Problems can occur at any time, and solutions often need to be found quickly. Delve into this wide variety of tools that will help you to identify the source of a problem, brainstorm solutions and select the best option.
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2 Minutes

How to Use the 5 Whys

In this video, learn how to use the 5 Whys technique to get to the root of a problem and solve it for good.

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2 Minutes

Drill Down

Learn how to solve complex problems by breaking them into manageable parts, using the Drill Down Technique.

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3 Minutes

4 Logical Fallacies

In this video, we explain four common types of logical fallacies and how you can avoid them so that you don't fall victim to false information.

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7 Minutes

The CATWOE Checklist

CATWOE is a simple checklist for defining problems, looking at Customers, Actors, Transformation process, World view, Owner, and Environmental constraints.