Business Operations and Process Management

Discover more about the key organizational functions that help a business to run smoothly, and the processes and procedures that underpin a culture of safety, productivity and continuous improvement.
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5 Minutes

The Difference Between Capital and Revenue Costs

This article gives you an overview of the two main classifications of expenditure and how they impact on the balance sheet and profit and loss account. You will find this overview useful as it is important to be aware of how to classify capital and revenue costs when creating budgets.

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3 Minutes

Measuring the Success of Communication

Communications must be regularly monitored to ensure that the messages are understood, retained and responded to as desired, and also that future messages are constructed and conveyed appropriately. This article highlights the importance of assessing and evaluating the effectiveness of the key messages you communicate.

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4 Minutes

Understanding Systems Theory

Systems theory is the study of a group of elements that combine to produce one end result. This article offers an introduction to systems theory, and explains how the concept could be useful to organisations as they look to change their processes and procedures.

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5 Minutes

Where Do Insights Come From?

Psychologist Gary Klein's fascination with insights - flashes of understanding that change everything - led him to examine over 100 famous cases to see what they had in common. This article summarises his findings, with suggestions for fostering more insights.

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6 Minutes

Tackling Budget Variances

The key to successfully controlling your budget is taking action on any variances you uncover. By doing this you can keep your budget on track and work within your financial boundaries. This checklist will help you identify common reasons for variances. It also suggests some actions you could take to keep your budget on track.

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6 Minutes

An Introduction to Hire Purchase

Using hire purchase may be an option open to you when you are thinking about buying a piece of equipment. Use this quick guide to find out the implications of a hire purchase arrangement and how this may affect your budget.

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3 Minutes

Different Types of Budget

Use this article to familiarise yourself with the most common types of budgets. It offers a quick summary of the format and purpose of the different types of budgets.

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9 Minutes

Creating a Sales Budget

This worked scenario will help you get to grips with formulating a basic sales budget. Once you have worked through the example provided, you should be equipped with the skills to tackle your own sales budget.

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4 Minutes

How To Calculate Depreciation

With this simple guide you can learn how to calculate depreciation. This is something you will need an awareness of when dealing with capital costs.

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5 Minutes

Understanding Six Sigma

Six Sigma is a highly disciplined methodology that helps organizations to develop and deliver near perfect processes. We provide some insights into the Six Sigma approach to continuous improvement in this article.