Classic Communication Myths Video
Think you know everything about communicating well? Think again! Watch this video to discover six classic communication myths and how to avoid them.
Communication Skills
Effective communication is essential whatever your job. Assess and improve your communication skills with resources designed to develop your verbal, listening, writing and online communication skills.
Mindful Listening
Practice mindful listening to eliminate internal and external distractions, so you can absorb and understand fully what is being communicated to you.
Empathic Listening
Learn how to use empathic listening skills to develop better relationships, get the root of issues effectively, and win people's trust and confidence.
How to Ask the Right Questions
Watch this video to discover effective questioning techniques that will help you to get better quality answers and information.
How to Listen: Tools for Opening up Conversations When It Matters Most
In this podcast, we review "How to Listen: Tools for Opening up Conversations When It Matters Most," by Katie Colombus and the Samaritans. Give real help.
The HURIER Model of Listening
Discover how to raise your empathic listening skills with the HURIER Model.
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How to Speak Body Language
Watch this short video to discover how to interpret body language and use it positively.
What Are the 7 Cs of Communication?
Watch this video to learn how the 7 Cs of Communication can help you to communicate clearly and effectively.
Body Language
Are you giving the right impression? Do you notice and understand your colleagues' meaning? Read and use body language to communicate well. With examples.
How to Paraphrase and Summarize Work
Learn simple paraphrasing and summarizing techniques to make your written and verbal communications faster, clearer and more persuasive.
Mehrabian’s Communication Model
Mehrabian's Communication Model explains how we use non-verbal cues in communication to minimize misunderstanding and confusion.
The 7-Step Communication Process
This simple process will teach you how to communicate confidently and effectively to avoid confusing your audience.