July 23, 2025

Pain Points Podcast: Happier Teams

by Jonathan Hancock
reviewed by Kevin Dunne
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"Quiet quitting" isn't going anywhere. Study after study shows that disengagement levels are rising, good will is wearing thin, and valuable talent is being stifled – or lost altogether. 

More and more people feel isolated from their team, cut off from their organization's purpose, and disinclined to do much more than the bare minimum as a result. 

But there is an antidote, according to author and trainer Nick Smallman: "social wellbeing."

By reconnecting colleagues, developing shared values, and injecting some fun into work, Nick believes that we can re-energize ourselves and everyone around us. That way, we maximize performance, and make it much more likely that the best people stay – by turning social wellbeing into a strategic priority.

In this episode of Pain Points, Nick Smallman explores the research into disengagement, describes the problems he sees playing out in demotivated teams, and shows how we can all leverage social wellbeing – and start loving what we do at work!

Share Your Pain!

You can contact the team anytime via email: painpoints@mindtools.com

Useful Mindtools Resources

Boost Your Team's Engagement (Infographic)

6 Ways to Energize Your Workplace (Video)

Creating an Energizing Work Environment (Article)

Building Employee Engagement (Animation)

This Week's Expert Guest

Nick Smallman (via LinkedIn)

Working Voices (Nick's training company)

"Engaging Teams" (Nick's book, co-written with Dan Parry, via Amazon.com)

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