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Note: This episode explores many aspects of trauma, and includes references to bereavement and suicide. See below for links to relevant support.
Trauma comes in many forms and affects people in different ways. And no one leaves their trauma at the office door.
So how do you talk to people about what they're going through? What's the best way to support those you work with or manage? And how do you take care of yourself while looking out for others?
Katharine Manning is a trauma consultant and the author of "The Empathetic Workplace." On this week's Pain Points podcast, listen to Katharine's powerful experiences of engaging with people's trauma. And hear her step-by-step guide to becoming "trauma informed," and having the conversations that count.
And if you think that you rarely meet people who are traumatized... prepare to reconsider!
Share Your Pain!
You can contact the team anytime via email: painpoints@mindtools.com
Mindtools Resources About Empathy and Trauma
Managing Post-Traumatic Growth (Article)
Empathy at Work (Article and Video)
How to Manage a Team Member With PTSD (Article)
Further Support
For mental health and wellbeing support, including advice for helping people who are feeling suicidal, two useful hubs are the National Institute of Mental Health (U.S.) and Mind (U.K.). And findahelpline has contact details for many more organizations that specialize in trauma care.
This Week's Guest
Katharine Manning on LinkedIn
"The Empathetic Workplace" on Amazon.com
