How to Make “High-Quality Connections”
Develop “high-quality connections” to energize your workplace, build trust and engagement with your team, and improve productivity, health and happiness.
Content Hub
The Content Hub is your go-to platform for on-demand learning, giving you access to tools that deliver real results at work.
How to Do a Stakeholder Analysis
Watch this video to find out how Stakeholder Analysis can help you to gain influence and build support for your projects
Shifting Your Strategy From Products to Customers
In this interview, Niraj Dawar takes a fresh look at why we should shift our focus from products to customers.
5 Customer Service Parables
What can you do to improve customer service in your organization? Learn how to craft your own customer service legends with these five exemplary parables.
Succession Planning
Succession planning is important to keep your business running smoothly when key staff leave. Learn how to identify and develop the right people.
The Story of Business Storytelling
Do you struggle to sell your ideas? Watch this video to learn how to engage and inspire your audience using Business Storytelling.
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Small Message, Big Impact: The Elevator Speech Effect
This book shows you how to create a compelling "elevator pitch" that will help you and your organization get noticed. Find out more about it here.
How to Deal With Violence at Work
Workplace violence can be devastating. Learn how you can take steps to prevent it, and manage its impact on your team and your organization.
What’s Next Gen X?
How does your generation effect your outlook on your career? Tammy Erickson shares her insight into the challenge and opportunities facing people of all work-age generations, and particularly the 30-45 year olds in Generation X.
Networking Like a Pro: Turning Contacts Into Connections
Having a solid professional network is more important than ever, but most of us dread networking. This step-by-step guide shows us what to do, ask and say so that we not only network more effectively, but also enjoy it more too. Find out more about it here!
Growing Your Self-Confidence
Watch this video to learn how to build self-confidence and use it to inspire confidence in others.
“Cautious” or “Courageous”?
Understanding your risk propensity and how it can affect the decisions you make.