In these videos, culture expert Gustavo Razzetti takes us on a journey through defining workplace culture to how leaders can improve it. Whether you're facing a toxic culture or dealing with a merger, Gustavo has the answers on getting culture right.
Assess your interviewing skills with this interactive diagnostic. Identify strengths and weaknesses in your job interview technique and discover actionable strategies to improve your selection decisions as a manager.
Porter's Five Forces allows you to assess the strength of your competitive position in a market and identify ways to boost your profitability. Learn how to use the framework through examples and a downloadable template.
If you don't have a USP, you're condemned to a struggle for survival. Follow this four-step approach to find and defend your product's Unique Selling Proposition or USP, and plot it out using the downloadable worksheet.
Practical advice on how you can address the effects of survivor syndrome in your team.
Watch this video to discover a cautionary tale about business continuity and find out what happens when you are unprepared for the unexpected.
Why do most growth transformations fail? Discover the leadership missteps to avoid, backed by real case studies from major international organizations.
Find out what factors influence customer purchases, and learn how you can make these factors work for you.
How can you meet the various needs of different customers? Use market segmentation to deliver products that satisfy all your customers and boost loyalty.
Use these seven key questions to improve the implementation of your business strategy, and highlight possible problems.
Employee Resource Groups are voluntary, staff-led groups that can turn special or minority interests into tangible benefits for the whole organization.
Learn how to use a closed-loop feedback process to manage internal and external complaints. See complaints as a chance to improve the way you do things.
