Business Skills
The Line Manager’s Role in Strategy Video
Wondering how your role as a line manager impacts wider company strategy? Discover how you can lead your team to strategic success with these five steps.
Cultural Fit and Cultural Add
Watch this video to discover how hiring for Cultural Add over Cultural Fit can help to bring something fresh to your team.
Are You Climate Resilient? Infographic
Learn how to address climate change as part of your business strategy using the ADAPT model, with this infographic.
Neurodiversity at Work Infographic
With this handy infographic, learn what neurodiversity means, and different ways you can support neurodiverse team members.
Accelerate: Building Strategic Agility for a Faster-Moving World
In this book, John P. Kotter outlines a new operating structure that companies can use to respond to change quickly. Find out more about it here.
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Empowered
In this interview, Josh Bernoff explains how low-cost technologies are being used to inspire innovation and solve problems creatively. We learn how businesses can manage the process effectively, and find out how customers, as well as employees, can be empowered to build positive connections to help your organization.
How to Do a Stakeholder Analysis
Watch this video to find out how Stakeholder Analysis can help you to gain influence and build support for your projects
Shifting Your Strategy From Products to Customers
In this interview, Niraj Dawar takes a fresh look at why we should shift our focus from products to customers.
5 Customer Service Parables
What can you do to improve customer service in your organization? Learn how to craft your own customer service legends with these five exemplary parables.
Corporate Social Responsibility
Learn what corporate social responsibility really means, who's doing it and why as Professor of Business Ethics Andrew Crane shares his perspective on this growing trend.
Business Process Reengineering
Business Process Reengineering can be used to drive forward radical change, and can transform your organization's profits and performance.