Master Active Listening
In this video discover how to master the art of active listening, and understand and respond to people effectively.
Personal Development
Unlock your full potential and cultivate a fulfilling life. This category offers a wide range of resources to help you enhance your skills, manage your well-being, and achieve your personal and professional goals. Explore topics like self-management, stress reduction, goal setting, and effective communication to empower yourself on your journey of continuous growth.
How Do You “Add Value” at Work?
Add value to your role and improve your career prospects by increasing revenue, cutting costs, using your initiative, and focusing on strategic goals.
Listening Skills
This straightforward listening exercise for groups of three involves an element of role-play and takes around 45 minutes to complete.
Breaking Bad News
Not every message you deliver will be a good one, and it's important that you understand how to communicate negative information in a way that makes the process easier for those on the receiving end.
Baker’s 4 Strategies of Influence
Use these four strategies to influence how much support your project gets, so that you can implement it effectively.
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The Business Model Canvas
Learn how to use the Business Model Canvas, a powerful tool for designing and analyzing business models in an objective, structured way.
Working With Seasonal Affective Disorder or SAD
What is seasonal affective disorder (SAD)? Explore the symptoms and treatment for this form of depression, and how to support affected colleagues at work.
Possibilities
Expectation and performance form a virtuous circle. Find out how you can increase the chances that possibilities will become reality.
Mindfulness in the Workplace
Mindfulness at work can help you to beat distractions and reduce stress. Learn what mindfulness is, and how to apply it using these five steps.
Dealing With Guilt
If you've done something wrong, use those guilty feelings to help make things right. And if you haven't, learn how to ditch that unhealthy guilt.
Self-Disclosure
Self-disclosure is the act of sharing personal information. Explore why self-disclosure is important, and how to reveal more about yourself appropriately.