Negotiation, Persuasion and Influence

Negotation can help you win business, resolve conflict and deliver outcomes that work for all, not just some. Build the confidence you need to become a successful negotiator by learning more about how to persuade and influence effectively.
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19 Minutes

High-Stakes Negotiation Techniques With Adam Galinsky

When stakes are high, negotiations can make or break organizations. How can you handle the pressure? And how can you ensure the best outcome? In these three expert videos, psychologist Adam Galinsky shares his decades of research to give us the answers.

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5 Minutes

Influencing Upwards

A model outlining the necessary stages when attempting to influence your superiors for maximum effect.

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5 Minutes

Top Tips for Persuasive Selling

Persuasion is a vital skill when it comes to selling products and services. These top tips provide useful pointers for sales staff and non-sales people alike.

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3 Minutes

Top Tips for Handling Office Politics

Office politics exist in organisations of every size, shape and type, and are part of the cut and thrust of everyday life. Here are some tips to help you understand and manage office politics effectively.

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3 Minutes

Persuasion: a Role Play Exercise

A role-play providing an opportunity for participants to practise selling a benefit as opposed to describing features when persuading. It also consolidates related skills such as presentation, body language, and use of voice.

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19 Minutes

Identifying Your Negotiation Style

A straightforward exercise involving a questionnaire intended to give an individual some information about their negotiation style. Allow 45 minutes for completion.

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7 Minutes

John Kotter on Getting Buy-In For Your Ideas

In the book 'Buy-In', change management expert John Kotter and co-author Lorne Whitehead present a methodology to help overcome a key problem that leaders and managers face - how to win support and buy-in for their ideas. We present an overview of the book's strategy here.